🛡️ Privacy Policy
Last updated: February 16, 2025
1. Introduction
Rebel.coop (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
2. Data Controller
The data controller responsible for your personal data is:
Rebel.coop (Call Rebel ASBL)
Address: 51, Rue de la Madeleine, 1000 Brussels, Belgium
Company number: BE 0654906386
Contact: privacy@rebel.coop
3. Data We Collect
We collect different types of personal data, including:
Identification Data: Name, surname, email address, phone number.
Browsing Data: IP address, browser type, pages visited, time spent on pages.
Financial Data: Bank details (processed securely via third-party payment processors).
Professional Information: Job title, organization, and industry.
4. Purposes of Data Processing
We collect your data for the following purposes:
Service Provision: Managing memberships, communities, and projects.
Administrative Management: Invoicing, accounting, and compliance with legal obligations.
Marketing and Communication: Sending newsletters, offers, and updates.
Service Improvement: Analyzing user experience and feedback.
5. Legal Basis for Processing
We process your data based on the following legal grounds:
Contractual Necessity: To provide and manage the services you request.
Legal Obligation: To comply with applicable laws and regulations.
Legitimate Interest: To improve our services and manage customer relations.
Consent: When required, such as for marketing communications (you may withdraw your consent at any time).
6. Data Retention Period
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:
Account information: Retained for the duration of your account and up to 5 years after closure.
Financial records: Retained for 7 years in compliance with tax regulations.
Marketing data: Retained until you withdraw your consent.
7. Sharing Your Data
We only share your data with trusted third parties when necessary, such as:
Service providers: IT support, hosting services, and payment processors.
Legal authorities: When required by law or in response to valid requests.
Partners: With your explicit consent for joint initiatives or collaborations.
All third parties are contractually bound to protect your data in accordance with GDPR requirements.
8. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.
9. Your Rights Under GDPR
You have the following rights regarding your personal data:
Right of access: Obtain a copy of your personal data.
Right to rectification: Correct inaccurate or incomplete data.
Right to erasure (“right to be forgotten”): Request the deletion of your data.
Right to restriction of processing: Limit how we process your data.
Right to data portability: Receive your data in a structured format.
Right to object: Object to processing based on legitimate interests.
Right to withdraw consent: Withdraw consent at any time for processing based on consent.
To exercise your rights, contact us at privacy@rebel.coop. We will respond within one month of receiving your request.
10. Security Measures
We implement technical and organizational measures to safeguard your personal data, including encryption, access control, and regular security audits.
11. Use of Cookies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences via your browser settings. For more details, please see our Cookie Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically. Significant changes will be communicated directly to you.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: privacy@rebel.coop
📍 Address: 51, Rue de la Madeleine, 1000 Brussels, Belgium
